Diversity & Inclusion Council: How to consider the needs of all guests

This is the second in a series of roundtables with some of the industry's top thought leaders in which we will discuss actionable best practices to ensure the needs of diverse guests are met in a thoughtful, inclusive, and hospitable way.

In this roundtable the council discussed initiatives and programs that are being done well and have shown concrete positive change in the industry. 
What resources do hotels need to ensure all guests are treated equally?
One of the goals of the council is to continue to keep these issues top of mind.

Another goal is to provide resources ideas and tools for those in our industry looking to better their companies and hotels.

ISHC and Questex have partnered to create a Diversity & Inclusion Advisory Council to lead the global hospitality industry on a path toward a more diverse and sounder future.

Meet the Council:
Baron Ah Moo, Managing Director-US PKF hotelexperts
Alessandra Alonso, Founder & CEO Women in Travel CIC
Peggy Berg, Chair Castell Project, Inc.
Ronit Copeland, CEO Copeland Hospitality
Valerie Ferguson, Director of Lodging Walt Disney Parks and Resorts
Karen Friebe, Partner Bird & Bird
Christopher Henry, Co-Founder & CEO Majestic Hospitality Group
Ashli Johnson, Vice President of Education AAHOA
Asli Kutlucan, Chief Development Officer Cycas Hospitality BV
Chris Mumford, Founder Cervus Leadership Consulting
Tracy L. Prigmore, Founder TLTsolutions
Davonne Reaves, President and Founder The Vonne  Group
Blanche Van Berckel, Founder & CEO, Vous Hotels & Retreats

DeShaun N. Wise Porter, VP Global Head of Diversity, Inclusion & Engagement Hilton

Robert Woolridge, Principal Consultant, RLW Consulting

 

Thanks to our guests on this roundtable:
Peggy Berg, Chair Castell Project, Inc. 
Christopher Henry, Co-Founder & CEO Majestic Hospitality Group
Tracy L. Prigmore, Founder TLTsolutions
Davonne Reaves, President and Founder, The Vonne  Group

Robert Woolridge, Principal Consultant, RLW Consulting

And hosts:                                                   
Andrea Belfanti, Executive Director, International Society of Hospitality Consultants                                                                
Julie Rey-Gore, Content Director, Questex Hospitality & Travel

Join us for our next roundtable which will be focusing on Diversification of Hotel Ownership. In case you missed the first episode, we discussed representation at all levels of leadership within the industry. Stay informed with your industry, subscribe here for our newsletters.